Privacy policy

Cetronic Benelux S.A., Rue Jacobs Fontaine 91-93, 1090 Jette, Belgium — VAT BE 0452.214.988.
For any question about your data: info@cetronicbenelux.com or +32 (0)2 424 18 20.

This website is reserved for professionals. We collect the data you give us when you create your account, place orders and contact us:

• name, company and VAT number;
• email address and phone number;
• delivery and invoice addresses;
• order and cart history;
• messages sent through the contact and help forms.

We also record technical data needed for the website to work (session cookies, language and cookie preferences).

• Managing your account and orders (preparation, delivery, invoicing, after-sales): performance of the contract.
• Accounting and tax obligations: legal obligation.
• Answering your questions and sales follow-up: legitimate interest.
• Non-essential cookies: your consent, which you can withdraw at any time.

Your data is processed by our team and our sales representatives. It may be shared with our service providers only as needed to provide the service: carriers, website host, accountant. We never sell your data.

Account data is kept as long as your account is active, then for up to 3 years after the last contact. Accounting documents (orders, invoices) are kept for the period required by Belgian law, which is 7 years.

You can request access to, correction, erasure or restriction of your data, object to its processing and request its portability. Write to us at info@cetronicbenelux.com. If you believe your rights are not respected, you can lodge a complaint with the Belgian Data Protection Authority (www.dataprotectionauthority.be).

The website uses cookies that are essential for it to work (session, cart, language). Other cookies are only set with your consent, which you can change at any time through the cookie banner.